Eskom’s Residential Electricity Tariffs 2016/17

ESKOM tariffs as of 1 April 2016.  In a number of urban areas across the country, ESKOM provides electricity directly to consumers.  There are two tariff categories:

1 Homelight which is a subsidized tariff for lower income households including 50kWhs of Free Basic Electricity

2 Homepower which is a standard domestic tariff.  ESKOM tariffs include a daily service or network capacity charge and an energy (kWh) charge.  The energy charge is further broken down into four categories based on the number of phases to a property and the size of the amps supplied.

Homepower Tariff details

Domestic tariff Energy Charge cents per kWh incl. Vat

Less than 600kWhs

Energy Charge cents per kWh incl. Vat

more than 600kWhs

Network service charge Rands per day incl. Vat
Homepower 1

 

124,59  (R1.25) 196,73 R5.34
Homepower 2

 

124,59  (R1.25) 191,79 R10.00
Homepower 3

 

124,59  (R1.25) 191,79 R20.65
Homepower 4

 

124,59  (R1.25) 200,36 R3.26

Homepower 1 applies to dual-phase 32 kVA (80 A per phase) & three-phase 25 kVA (40 A per phase)

Homepower 2 applies to dual-phase 64 kVA (150 A per phase) & three-phase 50 kVA (80 A per phase)

Homepower 3 applies to dual-phase 100 kVA (225 A per phase) & three-phase 100 kVA (150 A per phase)

Homepower 4 applies to single-phase 16 kVA (80 A per phase)

 

Homelight Tariff details

Homelight Tariffs

Charges in cents per kWh incl. Vat

 

Energy Charge

Less than 350kWhs

BLOCK 1

Energy Charge more than 350kWhs

BLOCK 2

Energy Charge

Less than 600kWhs

BLOCK 1

Energy Charge more than 600kWhs

BLOCK 2

Homelight 20 Amp 104,26 (R1.04) 118,00 (R1.18)
Homelight 60 Amp 117,86 (R1.18) 200,34 (R2.00)

50kWhs of Free Basic Electricity is included in the first blocks of both the 20 & 60 Amp tariffs.

Kim Kruyshaar July 2016

 

 

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28 Responses to Eskom’s Residential Electricity Tariffs 2016/17

  1. Sandra Edgecome December 11, 2016 at 6:06 pm #

    Why do I have to pay Homepower electricity when I am a pensioner have a Sassa card
    68 years old live in two bedroom flat in Burgundy Estate. I am spending more than R500 per month switch geyser off,no lights burning,very little cooking etc Please can you explain and why do I not get the free units either????

    • admin December 11, 2016 at 10:01 pm #

      The City makes provision for pensioners to benefit from the Lifeline tariff and it sounds as if you would qualify. However, you need to apply. Criteria include: household income of less than R15 000 per month.
      Over 60 years of age or are registered as a disabled person.
      Use of less than 450 kWh per month on average, including any free electricity.
      The requirements of the value of the property and a pre-paid meter are waived.
      You need to apply each year for the rebate and to stay on the Lifeline tariff. This is because both the household income and the rebate conditions may change. Forms can be downloaded at: https://www.capetown.gov.za/en/rev/Pages/ApplicationForms.aspx.
      Otherwise go to your nearest Sub-council office or phone your ward councillor.

  2. Nomsa Makeleni June 28, 2017 at 1:00 pm #

    Hi Admin, I am very confused right now, I am staying in an RDP house , we are spending more than 500 a months and we do not get the free electricity either, so I do not know if maybe there is a fault in our box or what is going on?

    • admin June 29, 2017 at 10:06 am #

      hi Nomsa, to qualify for the Lifeline Tariff you need to use less than 450kWhs or units of electricity per month. The Lifeline Tariff gives consumers up to 350 kWhs or units of below cost electricity each month as well as free basic units. However only homes that use less than 450kWhs / units per month on average over 12 months qualify. If you are spending more than R500, you must be close to the 450kWhs / units criteria. Reduce your consumption so that you can qualify and contact the City call centre to check that there is no other reason that you are not on Lifeline. 0860 103 089

  3. Bairon Green June 29, 2017 at 2:44 pm #

    Hello Admin. Since January we have recieved a reduced bill which was concerning so we queried it and were told that the figures are correct. This month however we went to pay the account and were told that there is a massive discrepancy of almost 4500kwh more than our meter reading on the last account. The municpality estimates that we have to pay them over R16000. By my calculations at the current tarrif it is closer to R8500.
    How was such a massive estimation made?
    And why would the city tell us the figures were correct if they obviously weren’t?
    Also what do we do to repay this ammount? We cannot afford to fork out these figures in a lump sum.

    Your advice would be greatly appreciated.

    Regards

    B. Green

    • admin June 30, 2017 at 10:13 am #

      Sorry, but I can’t help much here. I do independent energy auditing and am not a city official. I presume you are in CT. first step is to read your meter and compare with your accounts. Maybe you may are the victim of inaccurate estimated readings. If this is so and then lodge a formal complaint with the City ombudsman as it does appear unfair to have to repay in a lump sum with interest? an amount that was caused through the City’s mis administration. If your ward councillor is any good you should also ask him / her to fast track a fair response from the City.
      CT is busy rolling out free pre- paid meter installations. this gives you direct control over your expenditure. They are currently going from suburb to suburb replacing the old single phase account meters and will be starting on the 3 phase replacements later this year. Contact the city call center 0860 103 089 to find out when they will be in your suburb and how to apply.

  4. Bairon Green June 30, 2017 at 11:04 am #

    Hello Admin.
    We will approach the Ombudsman and see if there is anything to be done.
    Thank you for a swift response.
    Most helpful advice.
    Were in Gauteng, East Rand. Just to clarify.

    Kind regards.

    B. Green.

  5. Ronald schlachter July 1, 2017 at 3:04 pm #

    Sir,
    I live in wakkerstroom, (DANA OLD AGE HOME) And i am paying R1.64 per kwh.
    last month I paid .66 per kwh.
    Why the sudden increase Please.
    Last month i used 398 units.

    Please help.

    • admin July 2, 2017 at 11:10 pm #

      I do not have enough information to be able to give an answer. If you are in a complex, it is likely that you are being charged by the complex which buys bulk electricity from the municipality or ESKOM and then charges the individual units based on consumption recorded by sub meters. You need to find out who is supplying you with electricity and what the tariff structure is. Even if it is a private supplier – that is your old age home complex management – by law they have to disclose what the charges per kWh are as well as any additional admin fees. In terms of the National Energy Regulator guidelines for a bulk supplier selling to individual users / homes, the charges may not be significantly higher than if you were a free standing home buying directly from your municipality or ESKOM.

  6. Brendan July 2, 2017 at 11:33 am #

    Hi Admin. We recently moved into a new house with a prepaid meter. We are currently using +-420 units per month but being charged block 2 rates. How do we get moved down to block 1 rates? Any assistance would be greatly appreciated. Thanks!

    • admin July 4, 2017 at 11:17 am #

      As you appear to use less than 450kWhs per month I suspect that you were on the City of CT Lifeline Tariff at your old property. If you have moved to a new property valued at over R400 000 then you are automatically shifted up to the Domestic Tariff. The charge for Block 1 (consumption under 600kWhs per month) on Dometic is R1.69 excl Vat with no free units. you would have to apply for an indigent subsidy to get back onto the Lifeline tariff and would have to pass an income means test. It was less than R6000 household income per month last year. alternately if oyu are pensioners with an income of less than R15000 per month you can also apply. For more info contact the City at customersupport.services@capetown.gov.za for the 2017 /18 criteria for an indigent subsidy. the website address is https://www.capetown.gov.za/en/rev/Pages/ApplicationForms.aspx but it is not opening at the moment???

  7. Maritha July 7, 2017 at 12:09 pm #

    Good morning we installed a pre paid electricity box in Kei Mouth EC. I want to know how much are we going to pay monthly for the box. We bought the box from Eskom and we had to supply the cable as well

    • admin July 17, 2017 at 12:28 pm #

      The fastest way for an answer is to contact ESKOM or whomever at ESKOM sold you the pre-paid electricity meter. Typically you would have already paid for the meter and installation as an upfront payment. So I assume you are asking what tariff you will be on and what the cost is per pre-paid unit. And whether or not you have a monthly or daily service fee as well as the energy (kWh) charge. ESKOM has a number of tariffs depending on your consumption levels and the size of your domestic circuit breaker.

  8. Andile July 21, 2017 at 3:48 am #

    Why does it take more than a year for Eskom to install electricity in homes that are in electrified communities, could it be because we are in rural areas?

    • admin July 25, 2017 at 8:28 pm #

      Sorry Andile, I really can’t say. If you are a new connection in a electrified community it should not be an infrastructure problem as the community is already part of the grid. Have you asked ESKOM what the delay is? Perhaps also ask your local authority for a local ESKOM contact. Good Luck.

  9. Mrs. Prinsloo July 21, 2017 at 10:24 am #

    Good day,

    We are renting a place in Potchefstroom on the Vyfhoek plotte. It is electricity supplied directly from Eskom. The owners come monthly and read our meter. Then charge us R2 per unit. Is that the correct amount for 3 phase electricity?

    • admin July 24, 2017 at 1:45 pm #

      It is difficult to give to a full answer as ESKOM has a number of 3 phase Homepower tariffs. These include a unit or kWh charge for the electricity and a service charge for the infrastructure (network charge). ESKOM’s website is also down at the moment!!! By law you are entitled to a clear statement from your landlord that sets out what tariff you are on and what the different charges are that make up the fees you pay. This is a SA National Energy Regulator stipulation. So ask your landlord to clarify your tariff and then compare this with the ESKOM tariffs once their website is back on line. R2 is high but is in line with the charges levied for high domestic consumers of electricity elsewhere.

  10. Bongani Ngqebe July 22, 2017 at 12:55 pm #

    Good day Admin

    I stay in Bloemfontein in a township called Rockland, I buy spend more than R2000 a month on electricity but I only use four plate stove,geyser, Kettle and lights. This is very disturbing and cost as I stay in a township. R500 only buys 200 units.could you please help.

  11. Bushbaby August 7, 2017 at 11:17 am #

    Good day,
    What amount of electricity does one child use per month? If she makes herself something to eat she uses a gas stove. Boil a kettle once a day and use a microwave once a day. Has her own bathroom. I just want an approximate amount. Hope you can assist me in this regard.

    • Bushbaby August 7, 2017 at 11:21 am #

      Forgot to mention. It’s in Bloemfontein in one of the suburbs. Pre-paid electricity is used.
      Thank you.

    • admin August 8, 2017 at 8:06 pm #

      I suggest you create an excel spread sheet to do this calculation with the following categories Appliance, wattage of appliance, minutes / hours of use per day, total time of use per month, multiply total time of use with watts, convert total watts per hour into kiloWatts per hour by dividing by 1000. For example:
      Appliance: Kettle
      wattage of appliance: 1.800 Watts – 6 minutes per day – 6 x 30 days = 180 mins or 3 hours – 1.8 x
      minutes / hours of use per day: 2 x boiling = 6 minutes per day
      total of use per month: 6 x 30 days = 180 mins or 3 hours
      multiply total time of use in hours with watts / kilowatts: 3hours x 1.8 = 5.4units /kWhs
      convert watts to kilowatts by dividing by 1000 if you did the calculation using watts.
      Electricity cost: multiply the units / kWhs by the relevant domestic tariff.
      Repeat with other appliances. Microwave, fridge, TV, computer, lights, electric heater
      Note if the geyser is managed for one person, is insulated and set at 55 degrees it need not be on for more than 1hr per day before shower time. Multiply 1 hour x 30 days with 3kWs for the geyser element.
      Hope this helps.

  12. melissa August 29, 2017 at 1:40 pm #

    good day
    I just wanted to know the tariff …maybe like when buying R100 prepaid how many units you get,i am staying with my parents so just want to see more or less..how we can manage it
    thanks

  13. BT Masa September 7, 2017 at 5:49 pm #

    If u say <600 kwh the rate is R1.24 then it's R1.96 above 600 kwh ,let's say I use 700kwh ,do u charge the first 600kwh at R1.24 then the 100kwh at R1.96 or u charge the whole 700kwh at R1.96 once u just the 600kwh

    • admin September 13, 2017 at 10:01 pm #

      Hi, Below 600kWhs you pay R1.24 per kWh and then you will pay R1.96 for each unit above 600kWhs. It is called an inclining block tariff – with higher charges when you move up to the next block. Note that ESKOM also has a daily network charge which varies depending on which Homepower Tariff you are on. The rates should be clearly printed on your account or pre-paid meter slip so that you know what the different charges are.

  14. Paul Gama September 26, 2017 at 8:33 pm #

    Hi Admin
    How do I know what my unit charge is?
    Where can I go to get a Eskom Tariff Calculator?

    • admin September 27, 2017 at 11:57 am #

      google ESKOM electricity tariffs 2017 – 2018 as ESKOM’s tariffs go up on 1 April and carry through to the following year end of March. Also note that eskom has applied to the National Energy Regulator for an increase of 19% for 2018 /19. You can and should send an objection to NERSA at mypd@nersa.org.za.

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